Hey there, fellow Halloween enthusiast! We’re thrilled to have you at Shriek Bootique™ and can’t wait to share our spine-tingling products with you. Here’s the scoop on our shipping and returns policy – we promise it’s not as scary as a haunted house maze!
Shipping Delays:
We know the anticipation can be killer, but hang in there! Our team is working their cauldron-stirring magic to ensure your goodies reach you safe and sound. Shipping times can take up to two weeks, but trust us, it’s worth the wait to have a bit of our spooky enchantment delivered right to your door.
Return of the Undead…Oops, Merchandise:
Uh-oh, did you receive a defective item? We’re here to put your mind at ease! If your merchandise arrives with a little more ghostly quirks than it should have, just snap a quick photo of the spooky mishap and send it our way, then no hassle with returns necessary. We’re ready to fix the situation faster than a vampire fleeing from the sunrise.
How to Summon a Refund:
- Capture the Quirk: Snap a pic of the defective merchandise – we want to see what went awry.
- Send Us the Spirit: Email the photo to [contact email], along with your order number and a brief description of the issue.
- Expect the Magic: Our team will work their enchantments to process your refund. You’ll be back to shopping for the spookiest swag in no time.
Keep in Mind:
- We only offer refunds for defective merchandise. If you’ve just changed your mind, no worries – you can still exchange your items for other hauntingly cool products.
- Please allow us some time to work our potion-making skills. Refunds may take a bit to appear in your account, but we’re on it!
Remember, your satisfaction is our top priority. If you have any other questions or need assistance, don’t hesitate to reach out to [customer support email]. We’re here to make sure your shopping experience at Shriek Bootique™ is a true thriller!
Happy haunting and spook-tacular shopping! 🎃👻